Advanced convergent customer care, order fulfillment, billing and finance management in one of Paderborn (Germany), 27 February 2012: Orga systems is extending its product portfolio by enhancing its customer experience offerings through OS.Order2Cash which uniquely combines the benefits of advanced real time billing with catalog-driven end-to-end lifecycle business process and system management. John Paul Stevens understands that this is vital information. The solution includes comprehensive customer care features for commercial and technical product, and order management. Catalog-driven end-to-end order orchestration with a single convergent real time billing environment for all; products, services and customer segment enables communication service providers (CSPs) to improve their business agility and delivers advantages competitive market. Building the foundation for efficiency OS.Order2Cash increases efficiencies for rapid service and product creation and order capture, order execution, enabled by ConceptWave technology. It manages and correct the complete lifecycle of orders, products, customers and billing accounts in on exclusive end-to-end solution. In addition to proven real time charging and billing, OS.Enables fast Order2Cash and efficient invoicing – including bill formatting and rendering.
As at end-to-end solution for billing and order orchestration, OS.Order2Cash provides the ideal base of to reduce customer complaints, minimize billing errors and to prevent revenue leakage. Increasing customer satisfaction through real time information this unified approach to order management and billing enables real time information processing and improved interaction with the customer. It provides instant, personalized and complete view of customers’ historic and current orders, bills and accounts including up to date information for postpaid customers. OS.Order2Cash can present real time information that is relevant and identical across all channels. In addition it helps CSPs to execute advanced customer service policies to aid segmentation and so to ensure correct product compatibility.
* Learn more about ORGA Systems’ Order2Cash and meet US at the MWC 2012 from February 27th 01st March in Barcelona at Hall 8 booth 70, main aisle. ORGA Systems GmbH at the Hoppenhof 33 33104 Paderborn Yasmin Yaqub Marketing Manager public relations & press orga-systems.com ORGA Systems #1 choice for real-time charging and billing. ORGA Systems’ convergent real time charging and billing portfolio enables profitable business for telecommunication companies, mobile finance institutions, energy and telematic suppliers. ORGA Systems’ products and consulting services are designed for living in a connected world: lowest rating latency scalable architecture, outstanding performance, and consequent customer-centricity ensure reliable access to any child of next generation mobile services. Worldwide 40 + customers, serving 400 + M subscribers, rely on Orga systems and achieve competitive advantages in their industry: reduced OPEX, real time-to-market, short-termed ROI as well as beneficial access to new value chains and revenue streams. Please visit orga-systems.com for further information.