At the opposite extreme, the lowest valuation it recorded cultural offer, exhibitions, concerts, with 53,18, but it should be noted that you it’s the first time in three years of study that exceeds the approved, improving results from last winter (46,84) at 6.5 points. The only other four variables which fell 6 were the commercial offer (54.75) and the offer of leisure time free (54.54), and relationship quality price commercial, giving, however, the circumstance that these three qualities also improved, respectively on 7, 9 and 1 points. NOTEWORTHY DATA For the first time, no value is suspended (below 50), and all the qualities are above 60, with the exception of 4. The previous winter, they suspended 3 qualities, and 11 not exceeded the good. The valuation of the section on the environment continues to be the strong point of the island. They emphasize strong valuation increases in quality of the environment (7), (9) noise pollution, landscape and urban environment (5) and cleaning in general, streets (7).
Increase of 10 points in the section on public service and infrastructure, which arrives at the 66,51. They very strongly improve assessments of services and facilities at the Airport (+ 10), public transport (+ 11), taxi (+ 8) services, cultural offerings, museums, exhibitions, concerts (+ 6), facilities and sports activities (+ 8), health care (+ 13), tourist information (+ 12), public safety (+ 9) and treatment and professionalism of the staff of public services (+ 14). PROFILE of the tourist is maintained the trend of past seasons of winter, with German and British tourism as main source markets, but shows a moderate decline of tourists in the reference period, placing the quota of participation of both markets in the 39.0% and 23.1% respectively. Spanish Tourism presents a share of 9.7% and the Norse of 8.2%. In the category other countries stood a 20.0% of respondents. The average age of the tourist is 44.4 years (43.2 years last winter). 41.3% (45.5% In the previous edition) of respondents have visited before the island, with higher incidence among German tourists (51.8), although last winter had a share of the 61.3%. The retention rate is situated in the 92.0%, exceeding the 86.4% obtained the past winter. With regard to the recommendation of the seasonal index, stood at a 97.4%, slightly higher than the 95.2% from last season.